Turn every interaction
into a smile
With Emily and her AI Customer Support Team, your business responds instantly, resolves requests efficiently, and supports your customers 24/7 without increasing workload.
Emily · online
Hey I’m Emily. Let me help you handle all your prospects and customer requests for you, day and night. Something urgent or important, I let you know directly and you can take the lead. Discover here what me and my team can do for you. 
Your Co-Worker to
support success
Work smarter, not harder. Here’s how FLUGIA’s AI Customer Support Team fits seamlessly into your workflow.
Smart request handling
Automatically understands, categorizes, and prioritizes incoming customer requests to ensure faster & accurate resolutions. Real-Time support insights
Analyzes customer interactions and identifies recurring issues, urgent requests, and improvement opportunities. Time-Saving Automation
Handles repetitive support tasks such as answering questions, routing tickets, and following up with customers automatically. Actionable support intelligence
Provides clear insights to help improve response quality, customer satisfaction, and support efficiency. Customer experience optimization
Analyzes behavior and interaction to continuously improve how your business communicates and supports customers. Support performance visibility
Tracks response times, resolution rates, and satisfaction metrics to give full visibility over support performance. Before you start Exactly what Emily accesses,
Exactly what Emily accesses,
does and costs
No surprises. Here is everything Emily can see, what always waits for your approval and what it costs, before you connect a single tool.
01 / 06
Works with Your website (chat widget)
Your business phone number
Google Calendar, Gmail, Outlook
During your free trial, Emily starts in Approval required mode.
02 / 06
What Emily reads The knowledge base and documents you provide
Opening hours, services, prices and policies
Your calendar availability
During your free trial, Emily starts in Approval required mode.
03 / 06
What needs your approval Refunds, complaints and sensitive requests
Any chatbot answer outside your knowledge base
Booking changes you mark as sensitive
During your free trial, Emily starts in Approval required mode.
04 / 06
What you can automate later Answers to frequent questions
Appointment booking and reminders
Lead capture and meeting booking
During your free trial, Emily starts in Approval required mode.
05 / 06
Typical credit usage 1 minute of AI phone call≈ 2 credits
One chatbot conversation≈ 1 credit
Call and conversation summariesincluded
During your free trial, Emily starts in Approval required mode.
06 / 06
Setup AI Phone Agentabout 20 minutes
AI Chatbot Agentabout 10 minutes
During your free trial, Emily starts in Approval required mode.
Customer stories Real companies. Real workflows.
Real companies. Real workflows.
Real results.
Local businesses use FLUGIA to take one recurring task off their plate, then add more once they see the results. Here is what they automated and what changed.
Trusted by businesses already using FLUGIA
